JAKARTA, 16 MAY 2021
Bobobox moved quickly to respond to complaints regarding the recording case experienced by a male visitor at bathroom, is committed to providing assistance to the victim while the legal process is ongoing and appreciates the quick action of the police who have succeeded in arresting the alleged perpetrator for this irresponsible act.
“As a startup originally from Bandung whose mission is to promote quality and affordable sleeping experiences, we are furious that in the midst of our young journey, there are irresponsible individuals who disturb the private space of a Bob’s Friend and hurt the experience of staying at one of our branches,” said Indra Gunawan, Co-founder and CEO of Bobobox.
“We thank Friend Bob who had the courage to speak up and together with the internal team immediately reported the incident to the police by handing over evidence in the form of CCTV footage to investigators. We thank the Central Jakarta Police team for their alertness. The alleged male perpetrator who was also a guest at the time of the incident has been arrested for legal proceedings. Operating in a legal country, we obey the rules where it is not our position to reveal the identity of the reported person.”
Bobobox, continued Indra, has appointed Advocate Donny Sheyoputra, SH, M.Si (Han), LL.M from the SHEYOPUTRA Law Office in Jakarta as Bobobox’s attorney to closely observe the ongoing legal process and provide assistance to Bob’s Friends. Through the appointment of this attorney, we firmly place our position as a party that fully supports the existing, fair and transparent law enforcement process in order to prevent all forms of abuse of situations and circumstances by certain parties who have bad intentions and intentions and goals behind it. This incident. However, this incident has gone viral on social media, impacting our credibility and reputation.
Increase security
Following up on the privacy violation case, Bobobox management has taken various simultaneous action steps in all branches to improve security.
“Even though our service products are affordable, Bobobox always prioritizes security, safety and privacy to be able to provide excellent service to all our loyal guests. “In order to maintain mutual comfort and security, our operational areas are always monitored 24 hours and various social ethical violations will be reported to the authorities,” said Indra Gunawan.
He also added that Bobobox had put the alleged perpetrators and other individuals who were indicated to have violated the stay rules on a blacklist so they could not access Bobobox branches again. Learning from this incident, management has carried out an evaluation and is activating security improvements in all operational branches.
Support poured in
Bobobox would like to thank various parties, including netizens, partners and investors who have provided their support and provided constructive suggestions to improve our services in the future. We would like to thank Bobobox’s loyal supporters, who maturely, wisely and wisely provide constructive comments and constructive messages of hope to improve our services.
Furthermore, Indra expressed his gratitude to business partners and investors who support Bobobox’s efforts to make BoboHotel, BoboLiving, BoboCabin, BoboVan and BoboExpress into a safe and comfortable sanctuary for Bob’s Friends to enjoy quality rest and a unique and authentic staying experience.
Armed with a love for the hospitality sector and pride in Indonesia’s rich culture and destinations, Bobobox invites Bob’s Friends to help advance the tourism sector which is struggling for economic recovery.
“Dear friends, Wilujeng Sumping. “Don’t hesitate to stay at Bobobox, always be alert, follow health protocols during the pandemic,” concluded Indra.
For further suggestions and input, Bob’s Friends can contact email help@bobobox.co.id, or via Whatsapp: +62 821-1900-7791.
For further information:
Head of Corporate Affairs
Rainer Emanuel – ca@bobobox.co.id
About Bobobox
Bobobox is a property-technology or prop-tech company that focuses on providing resting facilities with the support of leading technology. The product, which has been launched since 2018, is a modular capsule-shaped accommodation integrated with Internet-of-Things applications and systems that can provide a different personalized experience for each user. Currently Bobobox is present in Bandung, Jakarta, Yogyakarta, Semarang and Solo, to be precise in 13 locations with a total of 854 rooms (pods).
Bobobox has the support and trust of leading names such as Alpha JWC Ventures, Horizons Ventures, Sequoia Surge, Mallorca Investments, Genesia Ventures, Agaeti Ventures, EverHaus, Kakao Ventures, and InvestIdea Ventures. In May 2020, Bobobox succeeded in obtaining Series A investment with a total of US$ 11.5 million.
